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Shipping & Returns

Shipping:

A $15 delivery charge applies to orders less than $100 inc. GST. We shall not be responsible for the consequences of any delays in delivery of goods. We shall not be responsible for delays caused by circumstances outside our control.

Returns and Refunds:

An adjustment note, credit note or refund will be processed after inspection of the goods that confirms the product is suitable/unsuitable for sale or does not meet the original product specification in which case the return will be subject to the manufacturers inspection and a replacement product will be offered. A cost of freight will be borne by us for the return for any goods which after inspection by us are agreed to be returned to stock. All other freight costs are the customers responsibility. No refunds will be accepted without a copy of the original Apex Cleaning Supplies sales invoice and we cannot consider a claim unless we are notified within 14 days of receipt of the goods.


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